FAQ'S

What Wax do you use?
100% Soy Wax, cruelty free, vegan, all Natural, no additives. Wicks are 100% Cotton

When will I get my Order?
All candles are made to order once payment received, production days are Tuesday & Thursday, please allow up to 10 days (excluding Sunday) for your order to be ready for collection or postage.

How can I get my order?
If you live local to Perth you are able to collect your order from Morley.

Express Shipping via Aus Post is available for a flat rate of $15-$20 depending on package weight, shipping day is Monday.

My candles look like they have blemishes?
Every effort is made to reduce the appearance of blemishes, frosting and cracking. Although the Soy Wax is a natural product and they can't be completely eliminated without the use of additives and chemicals, weather also plays a factor in this. This wont effect your candle quality burn or scent throw in any way, and is actually a sign that your candle is all natural and hand poured with love :)

Memories Custom Candle
Once payment received I will liaise with you via Email, Instagram or Facebook to discuss your custom order. Please quote your order number on all messages regarding your custom order. Images can be done in Colour or Black and White, depending on the quality of the photo provided I will give a recommendation on which will look best. You will be sent a proof picture of your label for approval before printing.

If you have any other queries please feel free to contact us via Email or Social Media messages, I am always happy to have a yarn and discuss and questions you may have.